Working as a Single Enterprise: Keeping Customer Data Out of Internal Silos

Yasir Bugrara

Working Together: Combining Speech Analytics with Speech Recognition

Greg Spurrier

The Possibilities of Change: How to Find the Right Speech to Text Solution

Greg Spurrier

Navigating the Market: Getting Started with Automatic Speech Recognition

Kevin Stay

Going Over the Edge: Raising Funds for Our Clubhouse and Cancer Support

Tony Ryan

Unlocking the Value of Contact Center Data

Anthony Gadient

The Role of Context in Language: Implications for ASR

Neil Movold

Neural Networks, Deep Learning and Automatic Speech Recognition: How Speech to Text Works

Arthur Chan

Checking Automatic Transcriptions and Not Getting Coffee: On Being a Language Intern

John Kominek

Impressions from Xperience19

Yasir Bugrara

Enhancing Customer Experience for Health Insurance: Tuning for Industry-Specific Vocabulary

Greg Spurrier

Making Telephone Surveys Effective: Quality Management in Polling and Telephone Survey Research

Kevin Stay

How to Make Speech Recognition Software That Works — and Keeps Working

Don Reaves

Data Management and Privacy: The Importance of Protecting Your Own Security

Jay R. Pascarella

Over-Promising in Telemarketing: Achieving Zero Tolerance with Speech Analytics

Bill von Hagen

Complexity of Language and ASR Challenges: How Cultural Variation Affects Transcription

Gabriel Mejía

Analyzing Language to Train ASR Systems: Combining Linguistics with AI Technology

Catherine Nalesnik

How a Full-Text ASR System Improves GRC

David Garrod

When It Has to Be Right: Transcription Accuracy and Tuning Speech Recognition

Lynwood Hines

Get the information you need

Michael Coney

Impressions from NVIDIA GTC 2019

Arthur Chan